About Us

We at The Spa & Sauna Shop strive to ensure the best purchase experience possible for each of our customers.
In fact, Our Satisfied Customers are our best source of new customers.

Over the years, we have been honored with numerous awards for both Sales Volume and, more importantly, Customer Service Excellence. These very special awards include:

  • 2012 Western Dealer of the Year Award
  • 2011 North American Dealer of the Year Award
  • 2010 Marketing and Promotions Award
  • 2009 #1 in Customer Satisfaction Award
  • The Western Region Dealer of the Year Award
  • #1 Single Store in America
  • The Rising Star Award (more than once)

We have also received the Four Star Award for Excellence in Customer Service, #1 in North America.

We have over 20 models of Caldera Spas, Freeflow Spas, Aquatic Fitness Systems Swim Spas and even a select number of Reconditioned, Pre-Owned Spas on Display at all times. This large selection ensures you will find just the right fit for both your Hot Water Therapy needs and your budget.

We also have the largest selection of Saunas on Display in Northern Nevada. You will find a wide selection of Traditional and Infrared style Saunas from Finnleo® Saunas by Saunatec®, The World’s Largest Sauna Co.! We also carry our own line of Home Saunas, Sierra Saunas.